Shipping & Returns

SHIPPING POLICY

What locations do you ship to?

All orders in the domestic US are free shipping.

How long does an order take to arrive once shipped?

All orders are processed & shipped as soon as possible through printing the warehouses I use, depending on the fastest shipping method available to your location. It will typically take them 1-3 business days for handling & processing your order.

Please allow extra time during the busy season as postal delays are out of my control. Additional factors such as distance, customs, natural disasters may cause further postal delays. Tracking information, including the carriers, are provided with every order. Every order is ensured, if your package does not arrive you are eligible for a refund or replacement. Please reach out to support@yourstore.com for additional assistance in this matter.

Will I receive a tracking number for my package?

Tracking numbers will be sent as soon as we are able to ship your order. Sometimes additional delays may arise that are beyond our control such as postal delays or customs inspections. Thank you for your patience and understanding.

RETURN POLICY

At Whimsical Pet Portraits, due to the nature of my business, once your artwork is approved for printing there are no returns or exchanges.
HOWEVER, in the event that your purchase arrives damaged, please contact me right away so I can arrange to have a replacement sent to you.

Your satisfaction is my top priority.